Outsource Customer Service in NZ
Get Customer Service Help Without Growing Your Team
Customer Support Without the Stress
Need help managing customer calls, emails, or chats — but not ready to grow your in-house team? Our NZ-based On Demand Customer Service Professionals provide warm, professional support across all channels.
Fast to onboard. Easy to scale. No long-term contracts.
Why Use Outsourced Customer Service Support?
Keeping customers happy takes time — but you don’t have to do it all yourself. Our professionals step in to represent your brand with care, clarity and speed, freeing you up to focus on running the business.
What You Get:
- Local (NZ-based), fully trained customer support professionals
- Flexible cover: part-time, full-time, or peak periods
- Phone, email, and live chat support
- No recruitment costs or long onboarding
- We handle payroll, contracts and admin
Customer Support Services
Inbound & Outbound Phone Support
- Professional and friendly phone support for enquiries, updates, follow-ups and more — handled by people your customers can understand and trust.
Email & Live Chat Support
- Timely, accurate replies that maintain tone and consistency — whether it’s product help, order tracking or complaints handling.
Order Support & Customer Follow-Ups
- Keep your customers informed every step of the way — confirmations, updates, reviews, returns and feedback included.
ENQUIRE NOW
Who is this for?
- Businesses receiving more customer enquiries than they can manage internally
- eCommerce stores needing order tracking and returns support
- Service providers needing a local voice on the phone or chat
- Founders or teams spending too much time answering emails
- Anyone wanting to maintain great customer experiences without growing their team
How it Works
We make it fast and frictionless to get the help your business needs — skip the hardest part of recruitment, finding skilled, work ready candidates quickly that align with your values and budget.
BRIEF US
Tell us whatkind of help you need — quick and easy.
Get Matched Fast
We’ll pair you with the right expert in days.
Start immediately
We handle admin, ACC, pay roll and more.
About Jobs for Mums
All of our customer service professionals are based in New Zealand, with experience working independently and representing businesses just like yours. Whether it’s helping during peak periods or delivering long-term support, we’ll match you with someone who fits your brand.
- Clear, friendly communication
- Local hours, no time zone delays
- Reliable coverage you can count on
Just excellent service, without the stress
Let's Make Hiring Easy.
Deliver excellent service with the help of friendly, capable professionals — only when you need them.
Request a call
Fast support. Real answers. Want to chat it through? Request a call.
Download Info Pack
Everything you need to know — in one doc. Download our Info Pack.